Table of contents
Global Interactive Voice Response (IVR) Systems Market Research Report Forecast 2016-2021
Chapter 1 Interactive Voice Response (IVR) Systems Market Overview
 1.1 Product Overview and Scope of Interactive Voice Response (IVR) Systems
 1.2 Interactive Voice Response (IVR) Systems Market Segmentation by Type
    1.2.1 Global Production Market Share of Interactive Voice Response (IVR) Systems by Type in 2015
    1.2.1 Type I
    1.2.2 Type II
    1.2.3 Type III
 1.3 Interactive Voice Response (IVR) Systems Market Segmentation by Application
    1.3.1 Interactive Voice Response (IVR) Systems Consumption Market Share by Application in 2015
    1.3.2 Application I
    1.3.3 Application II
    1.3.4 Application III
 1.4 Interactive Voice Response (IVR) Systems Market Segmentation by Regions
    1.4.1 North America
    1.4.2 China
    1.4.3 Europe
    1.4.4 Southeast Asia
    1.4.5 Japan
    1.4.6 India
 1.5 Global Market Size (Value) of Interactive Voice Response (IVR) Systems (2011-2021)Chapter 2 Global Economic Impact on Interactive Voice Response (IVR) Systems Industry
 2.1 Global Macroeconomic Environment Analysis
    2.1.1 Global Macroeconomic Analysis
    2.1.2 Global Macroeconomic Environment Development Trend
 2.2 Global Macroeconomic Environment Analysis by Regions
 2.3 Effects to Interactive Voice Response (IVR) Systems IndustryChapter 3 Global Interactive Voice Response (IVR) Systems Market Competition by Manufacturers
 3.1 Global Interactive Voice Response (IVR) Systems Production and Share by Manufacturers (2015 and 2016)
 3.2 Global Interactive Voice Response (IVR) Systems Revenue and Share by Manufacturers (2015 and 2016)
 3.3 Global Interactive Voice Response (IVR) Systems Average Price by Manufacturers (2015 and 2016)
 3.4 Manufacturers Interactive Voice Response (IVR) Systems Manufacturing Base Distribution, Production Area and Product Type
 3.5 Interactive Voice Response (IVR) Systems Market Competitive Situation and Trends
    3.5.1 Interactive Voice Response (IVR) Systems Market Concentration Rate
    3.5.2 Interactive Voice Response (IVR) Systems Market Share of Top 3 and Top 5 Manufacturers
    3.5.3 Mergers & Acquisitions, ExpansionChapter 4 Global Interactive Voice Response (IVR) Systems Production, Revenue (Value) by Region (2011-2016)
 4.1 Global Interactive Voice Response (IVR) Systems Production by Region (2011-2016)
 4.2 Global Interactive Voice Response (IVR) Systems Production Market Share by Region (2011-2016)
 4.3 Global Interactive Voice Response (IVR) Systems Revenue (Value) and Market Share by Region (2011-2016)
 4.4 Global Interactive Voice Response (IVR) Systems Production, Revenue, Price and Gross Margin (2011-2016)
 4.5 North America Interactive Voice Response (IVR) Systems Production, Revenue, Price and Gross Margin (2011-2016)
 4.6 Europe Interactive Voice Response (IVR) Systems Production, Revenue, Price and Gross Margin (2011-2016)
 4.7 China Interactive Voice Response (IVR) Systems Production, Revenue, Price and Gross Margin (2011-2016)
 4.8 Japan Interactive Voice Response (IVR) Systems Production, Revenue, Price and Gross Margin (2011-2016)
 4.9 Southeast Asia Interactive Voice Response (IVR) Systems Production, Revenue, Price and Gross Margin (2011-2016)
 4.10 India Interactive Voice Response (IVR) Systems Production, Revenue, Price and Gross Margin (2011-2016)Chapter 5 Global Interactive Voice Response (IVR) Systems Supply (Production), Consumption, Export, Import by Regions (2011-2016)
 5.1 Global Interactive Voice Response (IVR) Systems Consumption by Regions (2011-2016)
 5.2 North America Interactive Voice Response (IVR) Systems Production, Consumption, Export, Import by Regions (2011-2016)
 5.3 Europe Interactive Voice Response (IVR) Systems Production, Consumption, Export, Import by Regions (2011-2016)
 5.4 China Interactive Voice Response (IVR) Systems Production, Consumption, Export, Import by Regions (2011-2016)
 5.5 Japan Interactive Voice Response (IVR) Systems Production, Consumption, Export, Import by Regions (2011-2016)
 5.6 Southeast Asia Interactive Voice Response (IVR) Systems Production, Consumption, Export, Import by Regions (2011-2016)
 5.7 India Interactive Voice Response (IVR) Systems Production, Consumption, Export, Import by Regions (2011-2016)Chapter 6 Global Interactive Voice Response (IVR) Systems Production, Revenue (Value), Price Trend by Type
 6.1 Global Interactive Voice Response (IVR) Systems Production and Market Share by Type (2011-2016)
 6.2 Global Interactive Voice Response (IVR) Systems Revenue and Market Share by Type (2011-2016)
 6.3 Global Interactive Voice Response (IVR) Systems Price by Type (2011-2016)
 6.4 Global Interactive Voice Response (IVR) Systems Production Growth by Type (2011-2016)Chapter 7 Global Interactive Voice Response (IVR) Systems Market Analysis by Application
 7.1 Global Interactive Voice Response (IVR) Systems Consumption and Market Share by Application (2011-2016)
 7.2 Global Interactive Voice Response (IVR) Systems Consumption Growth Rate by Application (2011-2016)
 7.3 Market Drivers and Opportunities
    7.3.1 Potential Applications
    7.3.2 Emerging Markets/CountriesChapter 8 Global Interactive Voice Response (IVR) Systems Manufacturers Analysis
    8.1 Aspect Software, Inc. (USA)
    8.1.1 Company Basic Information, Manufacturing Base and Competitors
    8.1.2 Product Type, Application and Specification
    8.1.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.1.4 Business Overview
    8.2 AT&T Inc. (USA)
    8.2.1 Company Basic Information, Manufacturing Base and Competitors
    8.2.2 Product Type, Application and Specification
    8.2.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.2.4 Business Overview
    8.3 AVAYA, Inc. (USA)
    8.3.1 Company Basic Information, Manufacturing Base and Competitors
    8.3.2 Product Type, Application and Specification
    8.3.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.3.4 Business Overview
    8.4 BCE, INC. (CANADA)
    8.4.1 Company Basic Information, Manufacturing Base and Competitors
    8.4.2 Product Type, Application and Specification
    8.4.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.4.4 Business Overview
 8.5 Cisco Systems Inc (USA)
    8.5.1 Company Basic Information, Manufacturing Base and Competitors
    8.5.2 Product Type, Application and Specification
    8.5.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.5.4 Business Overview
    8.6 Convergys Corp. (USA)
    8.6.1 Company Basic Information, Manufacturing Base and Competitors
    8.6.2 Product Type, Application and Specification
    8.6.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.6.4 Business Overview
 8.7 Dialogic Corporation (Canada)
    8.7.1 Company Basic Information, Manufacturing Base and Competitors
    8.7.2 Product Type, Application and Specification
    8.7.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.7.4 Business Overview
 8.8 Enghouse Systems Limited (Canada)
    8.8.1 Company Basic Information, Manufacturing Base and Competitors
    8.8.2 Product Type, Application and Specification
    8.8.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.8.4 Business Overview
    8.9 Syntellect Inc. (USA)
    8.9.1 Company Basic Information, Manufacturing Base and Competitors
    8.9.2 Product Type, Application and Specification
    8.9.3 Production, Revenue, Price and Gross Margin (2011-2016)
    8.9.4 Business Overview
?Chapter 9 Interactive Voice Response (IVR) Systems Manufacturing Cost Analysis
 9.1 Interactive Voice Response (IVR) Systems Key Raw Materials Analysis
    9.1.1 Key Raw Materials
    9.1.2 Price Trend of Key Raw Materials
    9.1.3 Key Suppliers of Raw Materials
    9.1.4 Market Concentration Rate of Raw Materials
 9.2 Proportion of Manufacturing Cost Structure
    9.2.1 Raw Materials
    9.2.2 Labor Cost
    9.2.3 Manufacturing Expenses
 9.3 Manufacturing Process Analysis of Interactive Voice Response (IVR) SystemsChapter 10 Industrial Chain, Sourcing Strategy and Downstream Buyers
 10.1 Interactive Voice Response (IVR) Systems Industrial Chain Analysis
 10.2 Upstream Raw Materials Sourcing
 10.3 Raw Materials Sources of Interactive Voice Response (IVR) Systems Major Manufacturers in 2015
 10.4 Downstream BuyersChapter 11 Marketing Strategy Analysis, Distributors/Traders
 11.1 Marketing Channel
    11.1.1 Direct Marketing
    11.1.2 Indirect Marketing
    11.1.3 Marketing Channel Development Trend
 11.2 Market Positioning
    11.2.1 Pricing Strategy
    11.2.2 Brand Strategy
    11.2.3 Target Client
 11.3 Distributors/Traders ListChapter 12 Market Effect Factors Analysis
 12.1 Technology Progress/Risk
    12.1.1 Substitutes Threat
    12.1.2 Technology Progress in Related Industry
 12.2 Consumer Needs/Customer Preference Change
 12.3 Economic/Political Environmental ChangeChapter 13 Global Interactive Voice Response (IVR) Systems Market Forecast (2016-2021)
 13.1 Global Interactive Voice Response (IVR) Systems Production, Revenue Forecast (2016-2021)
 13.2 Global Interactive Voice Response (IVR) Systems Production, Consumption Forecast by Regions (2016-2021)
 13.3 Global Interactive Voice Response (IVR) Systems Production Forecast by Type (2016-2021)
 13.4 Global Interactive Voice Response (IVR) Systems Consumption Forecast by Application (2016-2021)
 13.5 Interactive Voice Response (IVR) Systems Price Forecast (2016-2021)Chapter 14 Research Findings and Conclusion
Chapter 15 Appendix
Author List
Disclosure Section
Research Methodology
Data Source
China Disclaimer